{"id":42933,"date":"2026-07-16T20:34:12","date_gmt":"2026-07-16T19:34:12","guid":{"rendered":"https:\/\/ouafra.com\/?page_id=42933"},"modified":"2026-08-13T18:50:15","modified_gmt":"2026-08-13T17:50:15","slug":"faq-aide","status":"publish","type":"page","link":"https:\/\/ouafra.com\/ar\/faq-aide\/","title":{"rendered":"FAQ &#038; Aide"},"content":{"rendered":"<style>@import url('https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@400;600&family=Inter:wght@300;400;500;600&display=swap');\r\n\r\n#ouafra-faq *,#ouafra-faq *::before,#ouafra-faq *::after{box-sizing:border-box;margin:0;padding:0;}\r\n#ouafra-faq {\r\n    font-family:'Inter',sans-serif;\r\n    background:#f5f5f5;\r\n    color:#1a1a1a;\r\n    line-height:1.7;\r\n    font-size:15px;\r\n\r\n    width: 100vw !important;\r\n    max-width: 100vw !important;\r\n\r\n    margin-left: 0 !important;\r\n    margin-right: 0 !important;\r\n\r\n    padding: 0 24px 80px;\r\n    box-sizing: border-box;\r\n    position: relative;\r\n}\r\n\r\n\/* Hero *\/\r\n#ouafra-faq .hero {\r\n    background:#1a1a1a;\r\n    padding:72px 24px 60px;\r\n    text-align:center;\r\n    position:relative;\r\n    overflow:hidden;\r\n    margin:0;\r\n    border-radius:0;\r\n}\r\n#ouafra-faq .hero::before{\r\n    content:'';\r\n    position:absolute;\r\n    inset:0;\r\n    background:radial-gradient(ellipse 60% 80% at 50% 0%, #3a2510 0%, transparent 70%);\r\n}\r\n#ouafra-faq .hero-eyebrow{\r\n    font-family:'Inter',sans-serif;\r\n    font-size:11px;\r\n    font-weight:600;\r\n    letter-spacing:0.18em;\r\n    text-transform:uppercase;\r\n    color:#2f964e;\r\n    margin-bottom:16px;\r\n    position:relative;\r\n}\r\n#ouafra-faq .hero h1{\r\n    font-family:'Playfair Display',serif;\r\n    font-size:clamp(28px,5vw,48px);\r\n    font-weight:400;\r\n    color:#FFFFFF;\r\n    margin-bottom:28px;\r\n    position:relative;\r\n}\r\n#ouafra-faq .hero h1 em{\r\n    font-style:normal;\r\n    color:#a8d8b5;\r\n}\r\n#ouafra-faq .search-wrap{\r\n    position:relative;\r\n    max-width:540px;\r\n    margin:0 auto;\r\n    z-index:1;\r\n}\r\n#ouafra-faq .search-wrap input{\r\n    width:100%;\r\n    padding:16px 52px 16px 20px;\r\n    border:none;\r\n    border-radius:50px;\r\n    font-family:'Inter',sans-serif;\r\n    font-size:14px;\r\n    background:rgba(255,255,255,0.97);\r\n    color:#1a1a1a;\r\n    outline:none;\r\n    box-shadow:0 4px 24px rgba(0,0,0,0.25);\r\n}\r\n#ouafra-faq .search-wrap input::placeholder{color:#666666;}\r\n\r\n\/* Sections *\/\r\n#ouafra-faq .faq-section{margin-top:56px;}\r\n#ouafra-faq .section-header{\r\n    display:flex;\r\n    align-items:center;\r\n    gap:14px;\r\n    margin-bottom:28px;\r\n    padding-bottom:14px;\r\n    border-bottom:2px solid #2f964e;\r\n}\r\n#ouafra-faq .section-num{\r\n    width:36px;\r\n    height:36px;\r\n    border-radius:50%;\r\n    background:#2f964e;\r\n    color:#FFFFFF;\r\n    font-size:13px;\r\n    font-weight:600;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n    flex-shrink:0;\r\n}\r\n#ouafra-faq .section-header h2{\r\n    font-family:'Playfair Display',serif;\r\n    font-size:22px;\r\n    font-weight:600;\r\n    color:#1a1a1a;\r\n}\r\n#ouafra-faq > .faq-section {\r\n    max-width: 860px;\r\n    margin-left: auto;\r\n    margin-right: auto;\r\n}\r\n\/* Accordion *\/\r\n#ouafra-faq .accordion{display:flex;flex-direction:column;gap:2px;}\r\n#ouafra-faq .acc-item{\r\n    background:#FFFFFF;\r\n    border-radius:10px;\r\n    border:1px solid #e0e0e0;\r\n    overflow:hidden;\r\n    transition:box-shadow 0.2s;\r\n}\r\n#ouafra-faq .acc-item:hover{box-shadow:0 2px 12px rgba(193,125,75,0.10);}\r\n#ouafra-faq .acc-trigger{\r\n    width:100%;\r\n    background:none;\r\n    border:none;\r\n    padding:18px 20px;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:space-between;\r\n    cursor:pointer;\r\n    text-align:left;\r\n    gap:12px;\r\n    font-family:'Inter',sans-serif;\r\n}\r\nhtml[dir=\"rtl\"] #ouafra-faq .acc-trigger {\r\n    text-align:right;\r\n    direction:rtl;\r\n}\r\n\r\nhtml[dir=\"rtl\"] #ouafra-faq .acc-body-inner {\r\n    direction:rtl;\r\n    text-align:right;\r\n}\r\n\r\nhtml[dir=\"rtl\"] #ouafra-faq .section-header {\r\n    direction:rtl;\r\n}\r\n#ouafra-faq .acc-trigger-text{\r\n    font-size:14px;\r\n    font-weight:500;\r\n    color:#1a1a1a;\r\n    flex:1;\r\n}\r\n#ouafra-faq .acc-icon{\r\n    width:24px;\r\n    height:24px;\r\n    border-radius:50%;\r\n    background:#f5f5f5;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n    flex-shrink:0;\r\n    transition:background 0.2s,transform 0.25s;\r\n    color:#2f964e;\r\n    font-size:18px;\r\n    font-weight:300;\r\n    line-height:1;\r\n}\r\n#ouafra-faq .acc-item.open .acc-icon{\r\n    background:#2f964e;\r\n    color:#FFFFFF;\r\n    transform:rotate(45deg);\r\n}\r\n#ouafra-faq .acc-body{\r\n    max-height:0;\r\n    overflow:hidden;\r\n    transition:max-height 0.32s ease;\r\n}\r\n#ouafra-faq .acc-body-inner{\r\n    padding:0 20px 20px;\r\n    font-size:14px;\r\n    color:#666666;\r\n    line-height:1.75;\r\n    border-top:1px solid #e0e0e0;\r\n    padding-top:16px;\r\n}\r\n#ouafra-faq .acc-body-inner ol,#ouafra-faq .acc-body-inner ul{\r\n    padding-left:20px;\r\n    margin:10px 0;\r\n}\r\n#ouafra-faq .acc-body-inner li{margin-bottom:6px;}\r\n#ouafra-faq .acc-body-inner strong{color:#1a1a1a;}\r\n#ouafra-faq .acc-body-inner p+p{margin-top:10px;}\r\n#ouafra-faq .acc-body-inner .note{\r\n    margin-top:14px;\r\n    padding:12px 16px;\r\n    background:#f5f5f5;\r\n    border-left:3px solid #2f964e;\r\n    border-radius:4px;\r\n    font-size:13px;\r\n    color:#666666;\r\n}\r\n#ouafra-faq .gif-placeholder{\r\n    margin:14px 0 4px;\r\n    background:#f5f5f5;\r\n    border:1px dashed #a8d8b5;\r\n    border-radius:10px;\r\n    height:180px;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n    color:#2f964e;\r\n    font-size:13px;\r\n    font-weight:500;\r\n    letter-spacing:0.04em;\r\n}\r\n\r\n\/* Services *\/\r\n#ouafra-faq .services-intro{\r\n    background:#FFFFFF;\r\n    border:1px solid #e0e0e0;\r\n    border-radius:10px;\r\n    padding:24px;\r\n    font-size:14px;\r\n    color:#666666;\r\n    line-height:1.75;\r\n}\r\n#ouafra-faq .services-intro p+p{margin-top:10px;}\r\n#ouafra-faq .services-tags{\r\n    display:flex;\r\n    flex-wrap:wrap;\r\n    gap:8px;\r\n    margin-top:16px;\r\n}\r\n#ouafra-faq .tag{\r\n    padding:5px 14px;\r\n    background:#f5f5f5;\r\n    border:1px solid #e0e0e0;\r\n    border-radius:50px;\r\n    font-size:12px;\r\n    font-weight:500;\r\n    color:#2f964e;\r\n}\r\n#ouafra-faq .services-cta{\r\n    display:inline-block;\r\n    margin-top:18px;\r\n    padding:11px 26px;\r\n    background:#2f964e;\r\n    color:#FFFFFF;\r\n    border-radius:50px;\r\n    font-size:13px;\r\n    font-weight:600;\r\n    text-decoration:none;\r\n    letter-spacing:0.02em;\r\n    transition:background 0.2s;\r\n    border:none;\r\n    cursor:pointer;\r\n}\r\n#ouafra-faq .services-cta:hover{background:#267a3f;}\r\n\r\n\/* Info links *\/\r\n#ouafra-faq .info-links{display:flex;flex-direction:column;gap:2px;margin-bottom:28px;}\r\n#ouafra-faq .info-link{\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:space-between;\r\n    padding:16px 20px;\r\n    background:#FFFFFF;\r\n    border:1px solid #e0e0e0;\r\n    border-radius:10px;\r\n    text-decoration:none;\r\n    color:#1a1a1a;\r\n    font-size:14px;\r\n    font-weight:500;\r\n    transition:border-color 0.2s,box-shadow 0.2s;\r\n}\r\n#ouafra-faq .info-link:hover{\r\n    border-color:#2f964e;\r\n    box-shadow:0 2px 12px rgba(193,125,75,0.10);\r\n    color:#2f964e;\r\n}\r\n\r\n\/* RTL overrides *\/\r\nhtml[dir=\"rtl\"] #ouafra-faq .acc-body-inner ol,\r\nhtml[dir=\"rtl\"] #ouafra-faq .acc-body-inner ul{padding-right:20px;padding-left:0;}\r\nhtml[dir=\"rtl\"] #ouafra-faq .acc-body-inner .note{border-right:3px solid #2f964e;border-left:none;}\r\n\r\n\/* Responsive *\/\r\n@media (max-width:600px){\r\n    #ouafra-faq{padding:0 16px 60px;}\r\n    #ouafra-faq .hero{padding:52px 20px 44px;margin:-60px -16px 0;}\r\n    #ouafra-faq .faq-section{margin-top:40px;}\r\n}\r\n\r\n\/* Language Switcher *\/\r\n#ouafra-faq .opk-switcher{\r\n    display:flex;\r\n    gap:8px;\r\n    justify-content:center;\r\n    margin:40px 0 20px;\r\n}\r\n#ouafra-faq .opk-switcher {\r\n    margin-top: -100px !important;\r\n}\r\n#ouafra-faq .opk-switcher button{\r\n    padding:8px 20px;\r\n    border:2px solid #e0e0e0;\r\n    border-radius:50px;\r\n    background:#FFFFFF;\r\n    color:#1a1a1a;\r\n    font-family:'Inter',sans-serif;\r\n    font-size:13px;\r\n    font-weight:600;\r\n    cursor:pointer;\r\n    transition:all 0.2s;\r\n}\r\n#ouafra-faq .opk-switcher button:hover{\r\n    border-color:#2f964e;\r\n    color:#2f964e;\r\n}\r\n#ouafra-faq .opk-switcher button.active{\r\n    background:#2f964e;\r\n    border-color:#2f964e;\r\n    color:#FFFFFF;\r\n}\r\n#ouafra-faq .opk-switcher button:disabled{\r\n    opacity:0.4;\r\n    cursor:not-allowed;\r\n}\r\n#ouafra-faq > .opk-switcher {\r\n    max-width: 860px;\r\n    margin: 40px auto 20px;\r\n}<\/style><div id=\"ouafra-faq\"><div class=\"opk-switcher\"><button type=\"button\" class=\"opk-btn active\" data-lang=\"ar\">\u0639\u0631<\/button><button type=\"button\" class=\"opk-btn\" data-lang=\"fr\">FR<\/button><button type=\"button\" class=\"opk-btn\" data-lang=\"en\">EN<\/button><\/div><div class=\"hero\"><p class=\"hero-eyebrow\" data-i18n=\"hero_eyebrow\">\u0645\u0631\u0643\u0632 \u0645\u0633\u0627\u0639\u062f\u0629 \u0648\u0627\u0641\u0631\u0627<\/p><h1 data-i18n=\"hero_title\">\u0645\u0631\u062d\u0628\u0627\u064b\u060c \u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u0627 \u0645\u0633\u0627\u0639\u062f\u062a\u0643\u061f<\/h1><div class=\"search-wrap\"><input id=\"faq-search\" autocomplete=\"off\" type=\"text\" placeholder=\"\u0627\u0628\u062d\u062b \u0639\u0646 \u0633\u0624\u0627\u0644...\" data-i18n-placeholder=\"search_placeholder\" \/><\/div><\/div><div class=\"faq-section\"><div class=\"section-header\"><div class=\"section-num\">1<\/div><h2 data-i18n=\"section1_title\">\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062d\u0633\u0627\u0628 \u0648\u0627\u0644\u0625\u0639\u0644\u0627\u0646\u0627\u062a<\/h2><\/div><div class=\"accordion\"><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q1_question\">\u0643\u064a\u0641\u064a\u0629 \u0646\u0634\u0631 \u0625\u0639\u0644\u0627\u0646\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><div class=\"gif-placeholder\" data-i18n=\"q1_gif\">[ \u0635\u0648\u0631 \u0645\u062a\u062d\u0631\u0643\u0629 \u2014 \u062e\u0637\u0648\u0627\u062a \u0646\u0634\u0631 \u0625\u0639\u0644\u0627\u0646 ]<\/div><\/div><\/div><\/div><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q2_question\">\u0643\u064a\u0641\u064a\u0629 \u062d\u0630\u0641 \u0625\u0639\u0644\u0627\u0646 \u063a\u064a\u0631 \u0645\u0641\u0639\u0651\u0644\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><ol><li><span data-i18n=\"q2_step1\">\u0633\u062c\u0651\u0644 \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u062d\u0633\u0627\u0628\u0643.<\/span><\/li><li><span data-i18n=\"q2_step2\">\u0627\u0646\u062a\u0642\u0644 \u0625\u0644\u0649 \u0642\u0633\u0645 <strong>\u0625\u0639\u0644\u0627\u0646\u0627\u062a\u064a<\/strong>.<\/span><\/li><li><span data-i18n=\"q2_step3\">\u062d\u062f\u062f \u0627\u0644\u0625\u0639\u0644\u0627\u0646 \u063a\u064a\u0631 \u0627\u0644\u0645\u064f\u0641\u0639\u0651\u0644 \u0648\u0627\u0646\u0642\u0631 \u0639\u0644\u0649 <strong>\u062d\u0630\u0641<\/strong>.<\/span><\/li><li><span data-i18n=\"q2_step4\">\u0623\u0643\u0651\u062f \u0627\u0644\u062d\u0630\u0641 \u0641\u064a \u0627\u0644\u0646\u0627\u0641\u0630\u0629 \u0627\u0644\u0645\u0646\u0628\u062b\u0642\u0629.<\/span><\/li><\/ol><p class=\"note\" data-i18n=\"q2_note\">\u26a0\ufe0f \u0628\u0639\u062f \u0627\u0644\u062d\u0630\u0641\u060c \u0627\u0646\u062a\u0638\u0631 <strong>7 \u0623\u064a\u0627\u0645<\/strong> \u0642\u0628\u0644 \u0625\u0639\u0627\u062f\u0629 \u0646\u0634\u0631 \u0646\u0641\u0633 \u0627\u0644\u0625\u0639\u0644\u0627\u0646.<\/p><\/div><\/div><\/div><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q3_question\">\u0643\u064a\u0641\u064a\u0629 \u062a\u062c\u062f\u064a\u062f \u0625\u0639\u0644\u0627\u0646\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><ol><li><span data-i18n=\"q3_step1\">\u0633\u062c\u0651\u0644 \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u062d\u0633\u0627\u0628\u0643.<\/span><\/li><li><span data-i18n=\"q3_step2\">\u0627\u0630\u0647\u0628 \u0625\u0644\u0649 <strong>\u0625\u0639\u0644\u0627\u0646\u0627\u062a\u064a<\/strong> \u0648\u0627\u0628\u062d\u062b \u0639\u0646 \u0627\u0644\u0625\u0639\u0644\u0627\u0646 \u0627\u0644\u0645\u0646\u062a\u0647\u064a.<\/span><\/li><li><span data-i18n=\"q3_step3\">\u0627\u0646\u0642\u0631 \u0639\u0644\u0649 \u0632\u0631 <strong>\u062a\u062c\u062f\u064a\u062f<\/strong>.<\/span><\/li><\/ol><p class=\"note\" data-i18n=\"q3_note\">\u0645\u062f\u0629 \u0635\u0644\u0627\u062d\u064a\u0629 \u0627\u0644\u0625\u0639\u0644\u0627\u0646 \u0639\u0644\u0649 \u0648\u0627\u0641\u0631\u0627 \u0647\u064a <strong>\u0661\u0662\u0660 \u064a\u0648\u0645\u0627\u064b (\u0664 \u0623\u0634\u0647\u0631)<\/strong>.<\/p><\/div><\/div><\/div><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q4_question\">\u0643\u064a\u0641\u064a\u0629 \u062a\u0639\u062f\u064a\u0644 \u0625\u0639\u0644\u0627\u0646\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><strong data-i18n=\"q4_subtitle\">\u0627\u0644\u062e\u0637\u0648\u0627\u062a:<\/strong><ol><li><span data-i18n=\"q4_step1\">\u0633\u062c\u0651\u0644 \u0627\u0644\u062f\u062e\u0648\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u064a\u062f\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0643\u0644\u0645\u0629 \u0627\u0644\u0645\u0631\u0648\u0631.<\/span><\/li><li><span data-i18n=\"q4_step2\">\u0627\u0646\u0642\u0631 \u0639\u0644\u0649 <strong>\u0627\u0644\u0625\u0639\u0644\u0627\u0646\u0627\u062a<\/strong>.<\/span><\/li><li><span data-i18n=\"q4_step3\">\u0627\u0646\u0642\u0631 \u0639\u0644\u0649 \u0632\u0631 <strong>\u062a\u0639\u062f\u064a\u0644<\/strong>.<\/span><\/li><\/ol><p style=\"margin-top:14px;\"><strong data-i18n=\"q4_what_title\">\u0645\u0627 \u0627\u0644\u0630\u064a \u064a\u0645\u0643\u0646\u0646\u064a \u062a\u0639\u062f\u064a\u0644\u0647\u061f<\/strong><\/p><ul><li><span data-i18n=\"q4_what_1\">\u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0625\u0639\u0644\u0627\u0646<\/span><\/li><li><span data-i18n=\"q4_what_2\">\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0641\u0626\u0629 (\u0627\u0644\u0645\u0627\u062f\u0629\u060c \u0627\u0644\u0644\u0648\u0646\u060c \u0627\u0644\u0646\u0642\u0648\u0634\u060c \u0625\u0644\u062e.)<\/span><\/li><li><span data-i18n=\"q4_what_3\">\u0627\u0644\u0648\u0635\u0641<\/span><\/li><li><span data-i18n=\"q4_what_4\">\u0627\u0644\u0633\u0639\u0631<\/span><\/li><li><span data-i18n=\"q4_what_5\">\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/span><\/li><li><span data-i18n=\"q4_what_6\">\u0627\u0644\u0635\u0648\u0631<\/span><\/li><li><span data-i18n=\"q4_what_7\">\u0627\u0644\u0645\u0648\u0642\u0639 (\u0641\u064a \u0646\u0641\u0633 \u0627\u0644\u0645\u062d\u0627\u0641\u0638\u0629)<\/span><\/li><li><span data-i18n=\"q4_what_8\">\u0631\u0642\u0645 \u0647\u0627\u062a\u0641\u0643<\/span><\/li><\/ul><p class=\"note\" data-i18n=\"q4_note\">\u0633\u064a\u062a\u0645 \u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0625\u0639\u0644\u0627\u0646\u0643 \u0627\u0644\u0645\u0639\u062f\u0651\u0644 \u0645\u0646 \u0642\u0628\u0644 \u0648\u0627\u0641\u0631\u0627 \u0641\u064a \u063a\u0636\u0648\u0646 <strong>\u0662\u0664 \u0633\u0627\u0639\u0629<\/strong>. \u0648\u0633\u064a\u0638\u0647\u0631 \u0627\u0644\u062a\u062d\u062f\u064a\u062b \u062e\u0644\u0627\u0644 <strong>\u0663\u0660 \u062f\u0642\u064a\u0642\u0629<\/strong> \u0628\u0639\u062f \u0627\u0644\u062a\u062d\u0642\u0642.<\/p><\/div><\/div><\/div><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q5_question\">\u0643\u064a\u0641\u064a\u0629 \u0625\u0646\u0634\u0627\u0621 \u062d\u0633\u0627\u0628\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><div class=\"gif-placeholder\" data-i18n=\"q5_gif\">[ \u0635\u0648\u0631 \u0645\u062a\u062d\u0631\u0643\u0629 \u2014 \u062e\u0637\u0648\u0627\u062a \u0625\u0646\u0634\u0627\u0621 \u062d\u0633\u0627\u0628 ]<\/div><\/div><\/div><\/div><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q6_question\">\u0643\u064a\u0641\u064a\u0629 \u062a\u0639\u062f\u064a\u0644 \u062d\u0633\u0627\u0628\u064a\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><div class=\"gif-placeholder\" data-i18n=\"q6_gif\">[ \u0635\u0648\u0631 \u0645\u062a\u062d\u0631\u0643\u0629 \u2014 \u062e\u0637\u0648\u0627\u062a \u062a\u0639\u062f\u064a\u0644 \u0627\u0644\u062d\u0633\u0627\u0628 ]<\/div><\/div><\/div><\/div><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q7_question\">\u0643\u064a\u0641\u064a\u0629 \u0625\u0644\u063a\u0627\u0621 \u062a\u0646\u0634\u064a\u0637 \u062d\u0633\u0627\u0628\u064a\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><div class=\"gif-placeholder\" data-i18n=\"q7_gif\">[ \u0635\u0648\u0631 \u0645\u062a\u062d\u0631\u0643\u0629 \u2014 \u062e\u0637\u0648\u0627\u062a \u0625\u0644\u063a\u0627\u0621 \u062a\u0646\u0634\u064a\u0637 \u0627\u0644\u062d\u0633\u0627\u0628 ]<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"faq-section\"><div class=\"section-header\"><div class=\"section-num\">2<\/div><h2 data-i18n=\"section2_title\">\u0627\u0644\u0644\u0627\u0626\u062d\u0629<\/h2><\/div><div class=\"accordion\"><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q8_question\">\u0642\u0648\u0627\u0639\u062f \u0646\u0634\u0631 \u0627\u0644\u0625\u0639\u0644\u0627\u0646\u0627\u062a<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><p><span data-i18n=\"q8_intro\">\u064a\u062d\u062a\u0648\u064a \u0647\u0630\u0627 \u0627\u0644\u0642\u0633\u0645 \u0639\u0644\u0649 \u062c\u0645\u064a\u0639 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0639\u0644\u064a\u0643 \u0627\u062a\u0628\u0627\u0639\u0647\u0627 \u062d\u062a\u0649 \u064a\u064f\u0646\u0634\u0631 \u0625\u0639\u0644\u0627\u0646\u0643 \u0639\u0644\u0649 \u0645\u0648\u0642\u0639\u0646\u0627. \u0642\u062f \u064a\u0624\u062f\u064a \u0639\u062f\u0645 \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0647\u0630\u0647 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0625\u0644\u0649 \u0631\u0641\u0636 \u0625\u0639\u0644\u0627\u0646\u0643 \u0623\u0648 \u062d\u0630\u0641\u0647.<\/span><\/p><p><span data-i18n=\"q8_intro2\">\u064a\u062d\u062a\u0641\u0638 \u0645\u0648\u0642\u0639 \u0648\u0627\u0641\u0631\u0627.\u0643\u0648\u0645 \u0628\u0627\u0644\u062d\u0642 \u0641\u064a \u062a\u0642\u064a\u064a\u0645 \u0645\u062f\u0649 \u0627\u0644\u062a\u0632\u0627\u0645 \u0627\u0644\u0625\u0639\u0644\u0627\u0646 \u0628\u0631\u0648\u062d \u0627\u0644\u0645\u0648\u0642\u0639. \u0647\u0630\u0647 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0639\u062f\u064a\u0644 \u0641\u064a \u0623\u064a \u0648\u0642\u062a.<\/span><\/p><ul style=\"margin-top:14px;\"><li><span data-i18n=\"q8_rule1\"><strong>\u0627\u0644\u0645\u062f\u0629:<\/strong> \u0661\u0662\u0660 \u064a\u0648\u0645\u0627\u064b (\u0664 \u0623\u0634\u0647\u0631)<\/span><\/li><li><span data-i18n=\"q8_rule2\"><strong>\u0627\u0644\u0645\u0643\u0631\u0631 \/ \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0639\u0634\u0648\u0627\u0626\u064a:<\/strong> \u064a\u064f\u0645\u0646\u0639 \u0646\u0634\u0631 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0625\u0639\u0644\u0627\u0646 \u0644\u0646\u0641\u0633 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0623\u0648 \u0641\u064a \u0641\u0626\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629.<\/span><\/li><li><span data-i18n=\"q8_rule3\"><strong>\u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0628\u062d\u062a:<\/strong> \u064a\u064f\u0633\u0645\u062d \u0641\u0642\u0637 \u0628\u0625\u0639\u0644\u0627\u0646\u0627\u062a \u0627\u0644\u0628\u064a\u0639 \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/span><\/li><li><span data-i18n=\"q8_rule4\"><strong>\u0627\u0644\u0639\u0646\u0648\u0627\u0646:<\/strong> \u064a\u062c\u0628 \u0623\u0646 \u064a\u0635\u0641 \u0627\u0644\u0645\u0646\u062a\u062c \u0628\u0627\u062e\u062a\u0635\u0627\u0631. \u0645\u0645\u0646\u0648\u0639 \u0639\u0646\u0627\u0648\u064a\u0646 \u0627\u0644\u0648\u064a\u0628\u060c \u0623\u0648 \"\u0639\u0627\u062c\u0644\"\u060c \u0623\u0648 \u0623\u0633\u0645\u0627\u0621 \u0627\u0644\u0634\u0631\u0643\u0627\u062a\u060c \u0623\u0648 \u0627\u0644\u0631\u0648\u0627\u0628\u0637.<\/span><\/li><li><span data-i18n=\"q8_rule5\"><strong>\u0627\u0644\u0646\u0635:<\/strong> \u0644\u0627 \u0631\u0648\u0627\u0628\u0637 \u0644\u0635\u0641\u062d\u0627\u062a \u062e\u0627\u0631\u062c\u064a\u0629. \u0627\u0644\u0646\u0635 \u0645\u062d\u0645\u064a \u0628\u062d\u0642\u0648\u0642 \u0627\u0644\u0646\u0634\u0631.<\/span><\/li><li><span data-i18n=\"q8_rule6\"><strong>\u0627\u0644\u0644\u063a\u0629:<\/strong> \u0627\u0644\u0641\u0631\u0646\u0633\u064a\u0629\u060c \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0623\u0648 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629 \u0641\u0642\u0637.<\/span><\/li><li><span data-i18n=\"q8_rule7\"><strong>\u0627\u0644\u0641\u0626\u0629:<\/strong> \u0636\u0639 \u0625\u0639\u0644\u0627\u0646\u0643 \u0641\u064a \u0627\u0644\u0641\u0626\u0629 \u0627\u0644\u062a\u064a \u062a\u0635\u0641\u0647 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644.<\/span><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><div class=\"faq-section\"><div class=\"section-header\"><div class=\"section-num\">3<\/div><h2 data-i18n=\"section3_title\">\u0627\u0644\u0639\u0631\u0648\u0636 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a<\/h2><\/div><div class=\"services-intro\"><span data-i18n=\"services_intro\">\u064a\u0648\u0641\u0651\u0631 \u0648\u0627\u0641\u0631\u0627 \u0644\u0644\u062d\u0631\u0641\u064a\u064a\u0646 \u0648\u0627\u0644\u0645\u0628\u062f\u0639\u064a\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0647\u0646\u064a\u0629 \u0644\u062a\u0639\u0632\u064a\u0632 \u0625\u0628\u062f\u0627\u0639\u0627\u062a\u0647\u0645 \u0648\u062a\u0637\u0648\u064a\u0631 \u0638\u0647\u0648\u0631\u0647\u0645 \u0639\u0644\u0649 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a.<\/span><div class=\"services-tags\"><span class=\"tag\" data-i18n=\"services_tag1\">\ud83d\udcf7 \u0627\u0644\u062a\u0635\u0648\u064a\u0631 \u0627\u0644\u0641\u0648\u062a\u0648\u063a\u0631\u0627\u0641\u064a \u0648\u0627\u0644\u0641\u064a\u062f\u064a\u0648<\/span><span class=\"tag\" data-i18n=\"services_tag2\">\u270d\ufe0f \u0643\u062a\u0627\u0628\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649<\/span><span class=\"tag\" data-i18n=\"services_tag3\">\ud83d\udce3 \u0627\u0644\u062a\u0633\u0648\u064a\u0642<\/span><span class=\"tag\" data-i18n=\"services_tag4\">\ud83c\udfa8 \u0627\u0644\u062a\u0635\u0645\u064a\u0645<\/span><span class=\"tag\" data-i18n=\"services_tag5\">\ud83c\udf10 \u0627\u0644\u0648\u062c\u0648\u062f \u0639\u0644\u0649 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/span><\/div><a class=\"services-cta\" href=\"https:\/\/ouafra.com\/services\/packages\/\" data-i18n=\"services_cta\">\u0627\u0643\u062a\u0634\u0641 \u062e\u062f\u0645\u0627\u062a\u0646\u0627 \u2190<\/a><\/div><\/div><div class=\"faq-section\"><div class=\"section-header\"><div class=\"section-num\">4<\/div><h2 data-i18n=\"section4_title\">\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/h2><\/div><div class=\"info-links\"><a class=\"info-link\" href=\"https:\/\/ouafra.com\/a-propos-de-nous\/\" data-i18n=\"info_about\">\u062d\u0648\u0644 \u0648\u0627\u0641\u0631\u0627<\/a><a class=\"info-link\" href=\"https:\/\/ouafra.com\/informations-legales\/\" data-i18n=\"info_legal\">\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0642\u0627\u0646\u0648\u0646\u064a\u0629<\/a><a class=\"info-link\" href=\"https:\/\/ouafra.com\/contact\/\" data-i18n=\"info_contact\">\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/a><\/div><div class=\"accordion\"><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q9_question\">\u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0641\u0631\u0627\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><span data-i18n=\"q9_answer\">\u0627\u0646\u062a\u0642\u0644 \u0625\u0644\u0649 \u0635\u0641\u062d\u0629 <strong>\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/strong> \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0646\u0645\u0648\u0630\u062c\u0646\u0627. \u0627\u0645\u0644\u0623\u0647 \u0648\u0627\u0646\u0642\u0631 \u0639\u0644\u0649 <strong>\u0625\u0631\u0633\u0627\u0644 \u0637\u0644\u0628<\/strong>. \u0633\u064a\u0631\u062f\u0651 \u0641\u0631\u064a\u0642\u0646\u0627 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0641\u064a \u0623\u0642\u0631\u0628 \u0648\u0642\u062a \u0645\u0645\u0643\u0646.<\/span><ul style=\"margin-top:12px;\"><li><span data-i18n=\"q9_support1\"><strong>\u062f\u0639\u0645 \u0627\u0644\u0628\u0627\u0626\u0639\u064a\u0646:<\/strong> \u0645\u0641\u062a\u0648\u062d \u064a\u0648\u0645\u064a\u0627\u064b \u0645\u0627 \u0639\u062f\u0627 \u0639\u0637\u0644\u0629 \u0646\u0647\u0627\u064a\u0629 \u0627\u0644\u0623\u0633\u0628\u0648\u0639 \u0648\u0627\u0644\u0639\u0637\u0644 \u0627\u0644\u0631\u0633\u0645\u064a\u0629.<\/span><\/li><li><span data-i18n=\"q9_support2\"><strong>\u062f\u0639\u0645 \u0627\u0644\u0645\u0634\u062a\u0631\u064a\u0646:<\/strong> \u0645\u0641\u062a\u0648\u062d \u064a\u0648\u0645\u064a\u0627\u064b \u0645\u0627 \u0639\u062f\u0627 \u0627\u0644\u0623\u062d\u062f \u0648\u0627\u0644\u0639\u0637\u0644 \u0627\u0644\u0631\u0633\u0645\u064a\u0629.<\/span><\/li><\/ul><\/div><\/div><\/div><div class=\"acc-item\"><button class=\"acc-trigger\" aria-expanded=\"false\"><span class=\"acc-trigger-text\" data-i18n=\"q10_question\">\u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0647\u0627\u062a\u0641\u061f<\/span><span class=\"acc-icon\">+<\/span><\/button><div class=\"acc-body\"><div class=\"acc-body-inner\"><span data-i18n=\"q10_answer\">\u064a\u0645\u0643\u0646 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u0642\u0637 \u0639\u0628\u0631 <strong>\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/strong>. \u0644\u0627 \u064a\u062a\u0648\u0641\u0631 \u0644\u062f\u064a\u0646\u0627 \u062e\u0637 \u0647\u0627\u062a\u0641\u064a.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><script>\r\n(function(){\r\n    var 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annonce modifi\u00e9e sera valid\u00e9e par Ouafra sous \\u003Cstrong\\u003E24h\\u003C\\\/strong\\u003E. La mise \u00e0 jour sera visible dans un d\u00e9lai de \\u003Cstrong\\u003E30 minutes\\u003C\\\/strong\\u003E apr\u00e8s validation.\",\"q5_question\":\"Comment cr\u00e9er un compte ?\",\"q5_gif\":\"[ GIF \u2014 \u00e9tapes pour cr\u00e9er un compte ]\",\"q6_question\":\"Comment modifier mon compte ?\",\"q6_gif\":\"[ GIF \u2014 \u00e9tapes pour modifier son compte ]\",\"q7_question\":\"Comment d\u00e9sactiver mon compte ?\",\"q7_gif\":\"[ GIF \u2014 \u00e9tapes pour d\u00e9sactiver son compte ]\",\"section2_title\":\"R\u00e8glement\",\"q8_question\":\"R\u00e8gles de publication d'annonce\",\"q8_intro\":\"Cette section contient l'ensemble des r\u00e8gles que vous devez respecter afin que votre annonce soit diffus\u00e9e sur notre site. Le non-respect de ces r\u00e8gles est susceptible d'entra\u00eener le refus ou la suppression de votre annonce.\",\"q8_intro2\":\"Ouafra.com se r\u00e9serve le droit de juger la conformit\u00e9 d'une annonce \u00e0 l'esprit du site. 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Remplissez-le et cliquez sur \\u003Cstrong\\u003EEnvoyer une demande\\u003C\\\/strong\\u003E. Notre \u00e9quipe vous r\u00e9pondra par email dans les meilleurs d\u00e9lais.\",\"q9_support1\":\"\\u003Cstrong\\u003EService vendeurs :\\u003C\\\/strong\\u003E Ouvert tous les jours sauf les weekends et jours f\u00e9ri\u00e9s.\",\"q9_support2\":\"\\u003Cstrong\\u003EService particuliers :\\u003C\\\/strong\\u003E Ouvert tous les jours sauf le dimanche et jours f\u00e9ri\u00e9s.\",\"q10_question\":\"Le service clients est-il joignable par t\u00e9l\u00e9phone ?\",\"q10_answer\":\"Notre service clients est uniquement joignable via le \\u003Cstrong\\u003Eformulaire de contact\\u003C\\\/strong\\u003E. Nous ne disposons pas de ligne t\u00e9l\u00e9phonique.\"},\"en\":{\"hero_eyebrow\":\"Ouafra Help Center\",\"hero_title\":\"Hello, how can we help you?\",\"search_placeholder\":\"Search for a question...\",\"section1_title\":\"Account & Ad Management\",\"q1_question\":\"How to post an ad?\",\"q1_gif\":\"[ GIF \u2014 steps to post an ad ]\",\"q2_question\":\"How to delete a deactivated ad?\",\"q2_step1\":\"Log in to your account.\",\"q2_step2\":\"Go to \\u003Cstrong\\u003EMy ads\\u003C\\\/strong\\u003E.\",\"q2_step3\":\"Find the deactivated ad and click \\u003Cstrong\\u003EDelete\\u003C\\\/strong\\u003E.\",\"q2_step4\":\"Confirm in the pop\u2011up.\",\"q2_note\":\"\u26a0\ufe0f After deletion, wait \\u003Cstrong\\u003E7 days\\u003C\\\/strong\\u003E before reposting the same ad.\",\"q3_question\":\"How to renew an ad?\",\"q3_step1\":\"Log in to your account.\",\"q3_step2\":\"Go to \\u003Cstrong\\u003EMy ads\\u003C\\\/strong\\u003E and find the expired one.\",\"q3_step3\":\"Click \\u003Cstrong\\u003ERenew\\u003C\\\/strong\\u003E.\",\"q3_note\":\"An ad on Ouafra lasts \\u003Cstrong\\u003E120 days (4 months)\\u003C\\\/strong\\u003E.\",\"q4_question\":\"How to edit an ad?\",\"q4_subtitle\":\"Procedure:\",\"q4_step1\":\"Log in with your email and password.\",\"q4_step2\":\"Click \\u003Cstrong\\u003EAds\\u003C\\\/strong\\u003E.\",\"q4_step3\":\"Click \\u003Cstrong\\u003EEdit\\u003C\\\/strong\\u003E.\",\"q4_what_title\":\"What can I edit?\",\"q4_what_1\":\"Ad title\",\"q4_what_2\":\"Category\u2011specific details (material, colour, patterns, etc.)\",\"q4_what_3\":\"Description\",\"q4_what_4\":\"Price\",\"q4_what_5\":\"Delivery options\",\"q4_what_6\":\"Photos\",\"q4_what_7\":\"Location (within the same department)\",\"q4_what_8\":\"Your phone number\",\"q4_note\":\"Your edited ad will be validated by Ouafra within \\u003Cstrong\\u003E24 hours\\u003C\\\/strong\\u003E. The update will appear within \\u003Cstrong\\u003E30 minutes\\u003C\\\/strong\\u003E after validation.\",\"q5_question\":\"How to create an account?\",\"q5_gif\":\"[ GIF \u2014 steps to create an account ]\",\"q6_question\":\"How to edit my account?\",\"q6_gif\":\"[ GIF \u2014 steps to edit your account ]\",\"q7_question\":\"How to deactivate my account?\",\"q7_gif\":\"[ GIF \u2014 steps to deactivate your account ]\",\"section2_title\":\"Regulations\",\"q8_question\":\"Ad posting rules\",\"q8_intro\":\"This section contains all the rules you must follow so that your ad can be published on our site. Failure to comply may result in rejection or removal of your ad.\",\"q8_intro2\":\"Ouafra.com reserves the right to judge whether an ad complies with the site's spirit. These rules may be changed at any time.\",\"q8_rule1\":\"\\u003Cstrong\\u003EDuration:\\u003C\\\/strong\\u003E 120 days (4 months)\",\"q8_rule2\":\"\\u003Cstrong\\u003EDuplicates \\\/ spam:\\u003C\\\/strong\\u003E You may not post multiple ads for the same product or service, or in different categories.\",\"q8_rule3\":\"\\u003Cstrong\\u003EPure marketing:\\u003C\\\/strong\\u003E Only sale or service ads are allowed.\",\"q8_rule4\":\"\\u003Cstrong\\u003ETitle:\\u003C\\\/strong\\u003E Briefly describe the product. No web addresses, \\\"Urgent\\\", company names, or links.\",\"q8_rule5\":\"\\u003Cstrong\\u003EText:\\u003C\\\/strong\\u003E No links to external pages. 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