{"id":42933,"date":"2026-07-16T20:34:12","date_gmt":"2026-07-16T19:34:12","guid":{"rendered":"https:\/\/ouafra.com\/?page_id=42933"},"modified":"2026-07-16T21:26:00","modified_gmt":"2026-07-16T20:26:00","slug":"faq-aide","status":"publish","type":"page","link":"https:\/\/ouafra.com\/ar\/faq-aide\/","title":{"rendered":"FAQ &#038; Aide"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"42933\" class=\"elementor elementor-42933\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-672e2a8 e-flex e-con-boxed e-con e-parent\" data-id=\"672e2a8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb03a55 elementor-widget elementor-widget-html\" data-id=\"cb03a55\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  @import url('https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@400;600&family=Inter:wght@300;400;500;600&display=swap');\r\n\r\n  *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\r\n\r\n  :root {\r\n    --clay:    #2f964e;\r\n    --clay-lt: #a8d8b5;\r\n    --ink:     #1a1a1a;\r\n    --warm:    #f5f5f5;\r\n    --mid:     #666666;\r\n    --line:    #e0e0e0;\r\n    --white:   #FFFFFF;\r\n    --radius:  10px;\r\n  }\r\n\r\n  body {\r\n    font-family: 'Inter', sans-serif;\r\n    background: var(--warm);\r\n    color: var(--ink);\r\n    line-height: 1.7;\r\n    font-size: 15px;\r\n  }\r\n\r\n  \/* \u2500\u2500 HERO \u2500\u2500 *\/\r\n  .hero {\r\n    background: var(--ink);\r\n    padding: 72px 24px 60px;\r\n    text-align: center;\r\n    position: relative;\r\n    overflow: hidden;\r\n  }\r\n  .hero::before {\r\n    content: '';\r\n    position: absolute;\r\n    inset: 0;\r\n    background: radial-gradient(ellipse 60% 80% at 50% 0%, #3a2510 0%, transparent 70%);\r\n  }\r\n  .hero-eyebrow {\r\n    font-family: 'Inter', sans-serif;\r\n    font-size: 11px;\r\n    font-weight: 600;\r\n    letter-spacing: 0.18em;\r\n    text-transform: uppercase;\r\n    color: var(--clay);\r\n    margin-bottom: 16px;\r\n    position: relative;\r\n  }\r\n  .hero h1 {\r\n    font-family: 'Playfair Display', serif;\r\n    font-size: clamp(28px, 5vw, 48px);\r\n    font-weight: 400;\r\n    color: var(--white);\r\n    margin-bottom: 28px;\r\n    position: relative;\r\n  }\r\n  .hero h1 em {\r\n    font-style: normal;\r\n    color: var(--clay-lt);\r\n  }\r\n\r\n  \/* Search bar *\/\r\n  .search-wrap {\r\n    position: relative;\r\n    max-width: 540px;\r\n    margin: 0 auto;\r\n    z-index: 1;\r\n  }\r\n  .search-wrap input {\r\n    width: 100%;\r\n    padding: 16px 52px 16px 20px;\r\n    border: none;\r\n    border-radius: 50px;\r\n    font-family: 'Inter', sans-serif;\r\n    font-size: 14px;\r\n    background: rgba(255,255,255,0.97);\r\n    color: var(--ink);\r\n    outline: none;\r\n    box-shadow: 0 4px 24px rgba(0,0,0,0.25);\r\n  }\r\n  .search-wrap input::placeholder { color: var(--mid); }\r\n  .search-wrap svg {\r\n    position: absolute;\r\n    right: 18px;\r\n    top: 50%;\r\n    transform: translateY(-50%);\r\n    color: var(--clay);\r\n    pointer-events: none;\r\n  }\r\n\r\n  \/* \u2500\u2500 LAYOUT \u2500\u2500 *\/\r\n  .page {\r\n    max-width: 860px;\r\n    margin: 0 auto;\r\n    padding: 0 24px 80px;\r\n  }\r\n\r\n  \/* \u2500\u2500 SECTION BLOCK \u2500\u2500 *\/\r\n  .faq-section {\r\n    margin-top: 56px;\r\n  }\r\n  .section-header {\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 14px;\r\n    margin-bottom: 28px;\r\n    padding-bottom: 14px;\r\n    border-bottom: 2px solid var(--clay);\r\n  }\r\n  .section-num {\r\n    width: 36px;\r\n    height: 36px;\r\n    border-radius: 50%;\r\n    background: var(--clay);\r\n    color: var(--white);\r\n    font-size: 13px;\r\n    font-weight: 600;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    flex-shrink: 0;\r\n  }\r\n  .section-header h2 {\r\n    font-family: 'Playfair Display', serif;\r\n    font-size: 22px;\r\n    font-weight: 600;\r\n    color: var(--ink);\r\n  }\r\n\r\n  \/* \u2500\u2500 ACCORDION \u2500\u2500 *\/\r\n  .accordion { display: flex; flex-direction: column; gap: 2px; }\r\n\r\n  .acc-item {\r\n    background: var(--white);\r\n    border-radius: var(--radius);\r\n    border: 1px solid var(--line);\r\n    overflow: hidden;\r\n    transition: box-shadow 0.2s;\r\n  }\r\n  .acc-item:hover { box-shadow: 0 2px 12px rgba(193,125,75,0.10); }\r\n\r\n  .acc-trigger {\r\n    width: 100%;\r\n    background: none;\r\n    border: none;\r\n    padding: 18px 20px;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: space-between;\r\n    cursor: pointer;\r\n    text-align: left;\r\n    gap: 12px;\r\n    font-family: 'Inter', sans-serif;\r\n  }\r\n  .acc-trigger-text {\r\n    font-size: 14px;\r\n    font-weight: 500;\r\n    color: var(--ink);\r\n    flex: 1;\r\n  }\r\n  .acc-icon {\r\n    width: 24px;\r\n    height: 24px;\r\n    border-radius: 50%;\r\n    background: var(--warm);\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    flex-shrink: 0;\r\n    transition: background 0.2s, transform 0.25s;\r\n    color: var(--clay);\r\n  }\r\n  .acc-item.open .acc-icon {\r\n    background: var(--clay);\r\n    color: var(--white);\r\n    transform: rotate(45deg);\r\n  }\r\n\r\n  .acc-body {\r\n    max-height: 0;\r\n    overflow: hidden;\r\n    transition: max-height 0.32s ease;\r\n  }\r\n  .acc-body-inner {\r\n    padding: 0 20px 20px;\r\n    font-size: 14px;\r\n    color: var(--mid);\r\n    line-height: 1.75;\r\n    border-top: 1px solid var(--line);\r\n    padding-top: 16px;\r\n  }\r\n  .acc-body-inner ol,\r\n  .acc-body-inner ul {\r\n    padding-left: 20px;\r\n    margin: 10px 0;\r\n  }\r\n  .acc-body-inner li { margin-bottom: 6px; }\r\n  .acc-body-inner strong { color: var(--ink); }\r\n  .acc-body-inner p + p { margin-top: 10px; }\r\n  .acc-body-inner .note {\r\n    margin-top: 14px;\r\n    padding: 12px 16px;\r\n    background: var(--warm);\r\n    border-left: 3px solid var(--clay);\r\n    border-radius: 4px;\r\n    font-size: 13px;\r\n    color: var(--mid);\r\n  }\r\n\r\n  \/* Gif placeholder *\/\r\n  .gif-placeholder {\r\n    margin: 14px 0 4px;\r\n    background: var(--warm);\r\n    border: 1px dashed var(--clay-lt);\r\n    border-radius: var(--radius);\r\n    height: 180px;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    color: var(--clay);\r\n    font-size: 13px;\r\n    font-weight: 500;\r\n    letter-spacing: 0.04em;\r\n  }\r\n\r\n  \/* \u2500\u2500 SERVICES CARD \u2500\u2500 *\/\r\n  .services-intro {\r\n    background: var(--white);\r\n    border: 1px solid var(--line);\r\n    border-radius: var(--radius);\r\n    padding: 24px;\r\n    font-size: 14px;\r\n    color: var(--mid);\r\n    line-height: 1.75;\r\n  }\r\n  .services-intro p + p { margin-top: 10px; }\r\n  .services-tags {\r\n    display: flex;\r\n    flex-wrap: wrap;\r\n    gap: 8px;\r\n    margin-top: 16px;\r\n  }\r\n  .tag {\r\n    padding: 5px 14px;\r\n    background: var(--warm);\r\n    border: 1px solid var(--line);\r\n    border-radius: 50px;\r\n    font-size: 12px;\r\n    font-weight: 500;\r\n    color: var(--clay);\r\n  }\r\n  .services-cta {\r\n    display: inline-block;\r\n    margin-top: 18px;\r\n    padding: 11px 26px;\r\n    background: var(--clay);\r\n    color: var(--white);\r\n    border-radius: 50px;\r\n    font-size: 13px;\r\n    font-weight: 600;\r\n    text-decoration: none;\r\n    letter-spacing: 0.02em;\r\n    transition: background 0.2s;\r\n  }\r\n  .services-cta:hover { background: #267a3f; }\r\n\r\n  \/* \u2500\u2500 INFO LINKS \u2500\u2500 *\/\r\n  .info-links { display: flex; flex-direction: column; gap: 2px; }\r\n  .info-link {\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: space-between;\r\n    padding: 16px 20px;\r\n    background: var(--white);\r\n    border: 1px solid var(--line);\r\n    border-radius: var(--radius);\r\n    text-decoration: none;\r\n    color: var(--ink);\r\n    font-size: 14px;\r\n    font-weight: 500;\r\n    transition: border-color 0.2s, box-shadow 0.2s;\r\n  }\r\n  .info-link:hover {\r\n    border-color: var(--clay);\r\n    box-shadow: 0 2px 12px rgba(193,125,75,0.10);\r\n    color: var(--clay);\r\n  }\r\n  .info-link svg { color: var(--clay); }\r\n\r\n  \/* \u2500\u2500 RESPONSIVE \u2500\u2500 *\/\r\n  @media (max-width: 600px) {\r\n    .hero { padding: 52px 20px 44px; }\r\n    .page { padding: 0 16px 60px; }\r\n    .faq-section { margin-top: 40px; }\r\n  }\r\n<\/style>\r\n\r\n\r\n<!-- HERO -->\r\n<div class=\"hero\">\r\n  <p class=\"hero-eyebrow\">Centre d'aide Ouafra<\/p>\r\n  <h1>Bonjour, comment pouvons-nous<br><em>vous aider&nbsp;?<\/em><\/h1>\r\n  <div class=\"search-wrap\">\r\n    <input type=\"text\" placeholder=\"Rechercher une question...\" id=\"faq-search\" autocomplete=\"off\">\r\n    <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n      <circle cx=\"11\" cy=\"11\" r=\"8\"\/><line x1=\"21\" y1=\"21\" x2=\"16.65\" y2=\"16.65\"\/>\r\n    <\/svg>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"page\">\r\n\r\n  <!-- \u2500\u2500 SECTION 1 : Gestion compte & annonces \u2500\u2500 -->\r\n  <div class=\"faq-section\">\r\n    <div class=\"section-header\">\r\n      <div class=\"section-num\">1<\/div>\r\n      <h2>Gestion compte &amp; annonces<\/h2>\r\n    <\/div>\r\n    <div class=\"accordion\">\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment d\u00e9poser une annonce&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <div class=\"gif-placeholder\">[ GIF \u2014 \u00e9tapes pour d\u00e9poser une annonce ]<\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment supprimer une annonce d\u00e9sactiv\u00e9e&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <ol>\r\n              <li>Connectez-vous \u00e0 votre compte.<\/li>\r\n              <li>Acc\u00e9dez \u00e0 la section <strong>Mes annonces<\/strong>.<\/li>\r\n              <li>Rep\u00e9rez l'annonce d\u00e9sactiv\u00e9e et cliquez sur <strong>Supprimer<\/strong>.<\/li>\r\n              <li>Confirmez la suppression dans la fen\u00eatre de dialogue.<\/li>\r\n            <\/ol>\r\n            <p class=\"note\">\u26a0\ufe0f Apr\u00e8s suppression, patientez <strong>7 jours<\/strong> avant de republier la m\u00eame annonce.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment renouveler une annonce&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <ol>\r\n              <li>Connectez-vous \u00e0 votre compte.<\/li>\r\n              <li>Allez dans <strong>Mes annonces<\/strong> et rep\u00e9rez l'annonce expir\u00e9e.<\/li>\r\n              <li>Cliquez sur le bouton <strong>Renouveler<\/strong>.<\/li>\r\n            <\/ol>\r\n            <p class=\"note\">La dur\u00e9e de vie d'une annonce sur Ouafra est de <strong>120 jours (4 mois)<\/strong>.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment modifier une annonce&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <p><strong>La marche \u00e0 suivre :<\/strong><\/p>\r\n            <ol>\r\n              <li>Connectez-vous avec votre email et mot de passe.<\/li>\r\n              <li>Cliquez sur <strong>Annonces<\/strong>.<\/li>\r\n              <li>Cliquez sur le bouton <strong>Modifier<\/strong>.<\/li>\r\n            <\/ol>\r\n            <p style=\"margin-top:14px\"><strong>Que puis-je modifier&nbsp;?<\/strong><\/p>\r\n            <ul>\r\n              <li>Le titre de l'annonce<\/li>\r\n              <li>Les param\u00e8tres sp\u00e9cifiques \u00e0 la cat\u00e9gorie (mati\u00e8re, couleur, motifs\u2026)<\/li>\r\n              <li>Le descriptif<\/li>\r\n              <li>Le prix<\/li>\r\n              <li>La livraison<\/li>\r\n              <li>Les photos<\/li>\r\n              <li>La localisation (dans le m\u00eame d\u00e9partement)<\/li>\r\n              <li>Votre num\u00e9ro de t\u00e9l\u00e9phone<\/li>\r\n            <\/ul>\r\n            <p class=\"note\">Votre annonce modifi\u00e9e sera valid\u00e9e par Ouafra sous <strong>24h<\/strong>. La mise \u00e0 jour sera visible dans un d\u00e9lai de <strong>30 minutes<\/strong> apr\u00e8s validation.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment cr\u00e9er un compte&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <div class=\"gif-placeholder\">[ GIF \u2014 \u00e9tapes pour cr\u00e9er un compte ]<\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment modifier mon compte&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <div class=\"gif-placeholder\">[ GIF \u2014 \u00e9tapes pour modifier son compte ]<\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment d\u00e9sactiver mon compte&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <div class=\"gif-placeholder\">[ GIF \u2014 \u00e9tapes pour d\u00e9sactiver son compte ]<\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div><!-- \/accordion -->\r\n  <\/div><!-- \/section 1 -->\r\n\r\n\r\n  <!-- \u2500\u2500 SECTION 2 : R\u00e8glement \u2500\u2500 -->\r\n  <div class=\"faq-section\">\r\n    <div class=\"section-header\">\r\n      <div class=\"section-num\">2<\/div>\r\n      <h2>R\u00e8glement<\/h2>\r\n    <\/div>\r\n    <div class=\"accordion\">\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">R\u00e8gles de publication d'annonce<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <p>Cette section contient l'ensemble des r\u00e8gles que vous devez respecter afin que votre annonce soit diffus\u00e9e sur notre site. Le non-respect de ces r\u00e8gles est susceptible d'entra\u00eener le refus ou la suppression de votre annonce.<\/p>\r\n            <p>Ouafra.com se r\u00e9serve le droit de juger la conformit\u00e9 d'une annonce \u00e0 l'esprit du site. Ce r\u00e8glement est susceptible d'\u00eatre modifi\u00e9 \u00e0 tout moment.<\/p>\r\n            <ul style=\"margin-top:14px\">\r\n              <li><strong>Dur\u00e9e de vie :<\/strong> 120 jours (4 mois)<\/li>\r\n              <li><strong>Doublons \/ spam :<\/strong> Il est interdit de publier plusieurs annonces pour le m\u00eame produit ou service, ou sous diff\u00e9rentes cat\u00e9gories.<\/li>\r\n              <li><strong>Marketing pur :<\/strong> Seules les annonces de vente ou de services sont autoris\u00e9es.<\/li>\r\n              <li><strong>Titre :<\/strong> Doit d\u00e9crire bri\u00e8vement le produit. Pas d'adresse web, de \u00ab Urgent \u00bb, de nom d'entreprise ou de liens.<\/li>\r\n              <li><strong>Texte :<\/strong> Aucun lien vers une page externe. Le texte est prot\u00e9g\u00e9 par le droit d'auteur.<\/li>\r\n              <li><strong>Langue :<\/strong> Fran\u00e7ais, Arabe ou Anglais uniquement.<\/li>\r\n              <li><strong>Cat\u00e9gorie :<\/strong> Placez votre annonce dans la cat\u00e9gorie qui la d\u00e9crit le mieux.<\/li>\r\n            <\/ul>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div><!-- \/section 2 -->\r\n\r\n\r\n  <!-- \u2500\u2500 SECTION 3 : Offres et services \u2500\u2500 -->\r\n  <div class=\"faq-section\">\r\n    <div class=\"section-header\">\r\n      <div class=\"section-num\">3<\/div>\r\n      <h2>Offres et services<\/h2>\r\n    <\/div>\r\n    <div class=\"services-intro\">\r\n      <p>Ouafra met \u00e0 disposition des artisans et cr\u00e9ateurs une gamme de services professionnels pour valoriser leurs cr\u00e9ations et d\u00e9velopper leur visibilit\u00e9 en ligne.<\/p>\r\n      <div class=\"services-tags\">\r\n        <span class=\"tag\">\ud83d\udcf7 Photographie &amp; Vid\u00e9o<\/span>\r\n        <span class=\"tag\">\u270d\ufe0f R\u00e9daction de contenu<\/span>\r\n        <span class=\"tag\">\ud83d\udce3 Marketing<\/span>\r\n        <span class=\"tag\">\ud83c\udfa8 Design<\/span>\r\n        <span class=\"tag\">\ud83c\udf10 Pr\u00e9sence en ligne<\/span>\r\n      <\/div>\r\n      <a href=\"https:\/\/ouafra.com\/services\/packages\/\" class=\"services-cta\">D\u00e9couvrir nos services \u2192<\/a>\r\n    <\/div>\r\n  <\/div><!-- \/section 3 -->\r\n\r\n\r\n  <!-- \u2500\u2500 SECTION 4 : Renseignements \u2500\u2500 -->\r\n  <div class=\"faq-section\">\r\n    <div class=\"section-header\">\r\n      <div class=\"section-num\">4<\/div>\r\n      <h2>Renseignements<\/h2>\r\n    <\/div>\r\n\r\n    <div class=\"info-links\" style=\"margin-bottom:28px\">\r\n      <a href=\"https:\/\/ouafra.com\/a-propos-de-nous\/\" class=\"info-link\">\r\n        \u00c0 propos d'Ouafra\r\n        <svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\r\n      <\/a>\r\n      <a href=\"https:\/\/ouafra.com\/informations-legales\/\" class=\"info-link\">\r\n        \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0642\u0627\u0646\u0648\u0646\u064a\u0629\r\n        <svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\r\n      <\/a>\r\n      <a href=\"https:\/\/ouafra.com\/contact\/\" class=\"info-link\">\r\n        \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627\r\n        <svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\r\n      <\/a>\r\n    <\/div>\r\n\r\n    <div class=\"accordion\">\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Comment contacter le service clients Ouafra&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <p>Rendez-vous sur la page <strong>\u0627\u062a\u0635\u0627\u0644<\/strong> pour acc\u00e9der \u00e0 notre formulaire. Remplissez-le et cliquez sur <strong>Envoyer une demande<\/strong>. Notre \u00e9quipe vous r\u00e9pondra par email dans les meilleurs d\u00e9lais.<\/p>\r\n            <ul style=\"margin-top:12px\">\r\n              <li><strong>Service vendeurs :<\/strong> Ouvert tous les jours sauf les weekends et jours f\u00e9ri\u00e9s.<\/li>\r\n              <li><strong>Service particuliers :<\/strong> Ouvert tous les jours sauf le dimanche et jours f\u00e9ri\u00e9s.<\/li>\r\n            <\/ul>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"acc-item\">\r\n        <button class=\"acc-trigger\" aria-expanded=\"false\">\r\n          <span class=\"acc-trigger-text\">Le service clients est-il joignable par t\u00e9l\u00e9phone&nbsp;?<\/span>\r\n          <span class=\"acc-icon\">\r\n            <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><line x1=\"6\" y1=\"1\" x2=\"6\" y2=\"11\"\/><line x1=\"1\" y1=\"6\" x2=\"11\" y2=\"6\"\/><\/svg>\r\n          <\/span>\r\n        <\/button>\r\n        <div class=\"acc-body\">\r\n          <div class=\"acc-body-inner\">\r\n            <p>Notre service clients est uniquement joignable via le <strong>formulaire de contact<\/strong>. Nous ne disposons pas de ligne t\u00e9l\u00e9phonique.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div><!-- \/section 4 -->\r\n\r\n<\/div><!-- \/page -->\r\n\r\n<script>\r\n  \/\/ Accordion\r\n  document.querySelectorAll('.acc-trigger').forEach(btn => {\r\n    btn.addEventListener('click', () => {\r\n      const item = btn.closest('.acc-item');\r\n      const body = item.querySelector('.acc-body');\r\n      const isOpen = item.classList.contains('open');\r\n\r\n      \/\/ Close all\r\n      document.querySelectorAll('.acc-item.open').forEach(el => {\r\n        el.classList.remove('open');\r\n        el.querySelector('.acc-body').style.maxHeight = null;\r\n        el.querySelector('.acc-trigger').setAttribute('aria-expanded', 'false');\r\n      });\r\n\r\n      \/\/ Open clicked if it was closed\r\n      if (!isOpen) {\r\n        item.classList.add('open');\r\n        body.style.maxHeight = body.scrollHeight + 'px';\r\n        btn.setAttribute('aria-expanded', 'true');\r\n      }\r\n    });\r\n  });\r\n\r\n  \/\/ Search filter\r\n  document.getElementById('faq-search').addEventListener('input', function() {\r\n    const q = this.value.toLowerCase().trim();\r\n    document.querySelectorAll('.acc-item').forEach(item => {\r\n      const text = item.querySelector('.acc-trigger-text').textContent.toLowerCase();\r\n      item.style.display = (!q || text.includes(q)) ? '' : 'none';\r\n    });\r\n  });\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Centre d&#8217;aide Ouafra Bonjour, comment pouvons-nousvous aider&nbsp;? 1 Gestion compte &amp; annonces Comment d\u00e9poser une annonce&nbsp;? [ GIF \u2014 \u00e9tapes pour d\u00e9poser une annonce ] Comment supprimer une annonce d\u00e9sactiv\u00e9e&nbsp;? Connectez-vous \u00e0 votre compte. Acc\u00e9dez \u00e0 la section Mes annonces. Rep\u00e9rez l&#8217;annonce d\u00e9sactiv\u00e9e et cliquez sur Supprimer. Confirmez la suppression dans la fen\u00eatre de dialogue&#8230;.<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-42933","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/pages\/42933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/comments?post=42933"}],"version-history":[{"count":12,"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/pages\/42933\/revisions"}],"predecessor-version":[{"id":42949,"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/pages\/42933\/revisions\/42949"}],"wp:attachment":[{"href":"https:\/\/ouafra.com\/ar\/wp-json\/wp\/v2\/media?parent=42933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}